Towing case studies

Real tow yards.
Recovered revenue.

Three towing operators. Three deployments of the Automated Dispatcher. The numbers speak for themselves.

Austin, TX · 12-truck fleet

Brightwater Towing & Recovery

From 38 missed tow calls a month to zero.

The problem

After-hours breakdown calls went straight to voicemail. Weekend accident recoveries flowed to the competitor down the road. The owner estimated $9k+ in lost tows per month.

The Rectfyr fix

Rectfyr answers emergency calls 24/7, captures vehicle, location and tow type, then texts the nearest driver the job details plus a Google Maps link.

Missed calls
38 / mo
0
Tows dispatched
184 / mo
247 / mo
Recovered revenue
$11.4k / mo
Answer time
17 min
0.8 sec

"It's like adding two full-time dispatchers for less than we spent on coffee."

Marcus D. — Owner, Brightwater Towing & Recovery
Denver, CO · Family-owned, 6 trucks

Northline Towing

34% of our tows now come from calls we used to lose.

The problem

Winter storm season overwhelmed a single dispatcher. Stranded motorists sat on hold for 4+ minutes and the abandon rate hit 41% — every one of them called someone else.

The Rectfyr fix

Rectfyr handles overflow instantly, triages winch-out vs. accident recovery vs. jump start, and texts the assigned driver the pickup and drop-off pins.

Abandon rate
41%
3%
Tows booked
62 / mo
108 / mo
Revenue lift
+$18.7k / mo
Hold time
4m 12s
0 sec

"We stopped hiring seasonal night dispatch. Rectfyr just handles the storm spike."

Priya S. — GM, Northline Towing
Miami, FL · 3 yards

Halo Roadside & Towing

Overnight tows up 5×.

The problem

No one answered between midnight and 6am, so highway breakdowns and police rotation calls went to competitors with live dispatch desks.

The Rectfyr fix

Rectfyr answers every overnight call, confirms vehicle type and exact location, and texts the on-call driver the job details with a Google Maps route.

Overnight missed
24 / week
1 / week
Overnight tows
3 / mo
17 / mo
Overnight revenue
$1.2k
$8.9k / mo
Driver notified
6h avg
12 sec

"Nights used to be dead. Now they're our most profitable shift."

Elena R. — Owner, Halo Roadside & Towing

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